Dawn of a New Era
CouncilWise is pleased to announce availability of Citizen Services - an extremely easy to use, flexible CRM for interaction with council residents.
- Submit, triage, assign, and complete service requests with automatic notifications and status updates.
- Multiple channels to submit requests—PC, mobile web, mobile apps, email, chatbot, IoT device... and in-person.
- Integrated with GIS via Esri ArcGIS Online.
- Choose to have us embed the interface into existing website, or let it stand alone.
- Receive email or SMS notifications.
- Mobile access via responsive web portal or iOS and Android apps.
Gain Valuable Insight
- Surface rich insights about the health of the resident services operation with Power BI embedded dashboards.
- Survey residents on satisfaction, with resulting data analysis to drive executive decisions.
- Integrate with Cortana Personal Assistant for easy access to insights from Windows 10 devices.
To find out more, contact us at firstname.lastname@example.org